Our Services
Our services
Free International Shipping
Products are shipped with FedEx, with full value of the sent product registered and insured.
Pay Full Amount Upon Product Completion
To ensure your peace of mind, you can opt for paying a 50% deposit to have our jewelers start working on your order. Review your specially-made order virtually upon completion, and it will be sent to courier when the full amount is being settled.
Turnaround Time
Quality craftsmanship takes time, and all our pieces are made-to-order. Crafting time vary depending on the design, general estimated turnaround time is 15-20 days.
Life-time warranty
We offer a lifetime warranty against all manufacturing defects.
Grading Report
All diamonds over 1 carat come with IGI grading report, which provides a comprehensive assessment of your diamonds characteristics.
Packaging and Add-on
An elegant, presentation-ready box featuring a soft fabric lining and LED illumination.
Limited Time Offers –
A complimentary gift card with your personalized message.
A complimentary 10X microscope to magnify the laser inscription on the girdle of your diamond.
The distinguishing advantages of Witty Diamond
Thank you for considering Witty Diamond for your purchase. We are here to provide you with the best value and quality possible, with us you will enjoy unbeatable cost advantage:
Direct Sourcing
We are able to source diamonds at competitive prices directly from the diamond growing labs. By cutting out intermediaries and the unnecessary markups, we’re able to offer better pricing to you.
Reduced Overhead
Unlike brick-and-mortar stores, we don’t have the expenses associated with maintaining multiple physical locations, such as rent, utilities, and staff for showrooms. This allows us to pass on the savings directly to our customers.
Wider Selection
We offer you an extensive range of diamonds and designs, catering to various preferences and budgets. There is no need to limit your selection to display space.
Reduced Overhead
Unlike brick-and-mortar stores, we don’t have the expenses associated with maintaining multiple physical locations, such as rent, utilities, and staff for showrooms. This allows us to pass on the savings directly to our customers.
Policies
Products are shipped with FedEx, with full value of the sent product registered and insured.
Due to possible carrier delivery restrictions, signature requirement and insurance coverage, shipping to P.O. boxes may not be supported.
Title and risk of loss for items ordered transfers to the recipient once the item is being received.
50% of the total cost shall serve a non-refundable deposit. A video will be shared for customer to review the order upon completion. The item will be sent to courier when the full amount is being settled.
A change of design may result in additional fee depending on the craftsmanship required. The deposit will be forfeited in case of cancellation, or nonfulfillment of the outstanding balance within 6-months time.
The warranty specifically covers defects arise during the manufacturing process. It covers the repair, replacement, and the 2-way shipping of the product, if it is found to have manufacturing defects. It does not cover damages caused by misuse, accidents, neglect, or normal wear and tear. Attempted repairs or modifications shall void the warranty. Product beyond warranty will be quoted a cost estimate for the required repair.
Need more information?
If you find yourself in need of guidance, inspiration, or simply want to discuss your ideas with us, we're just a message away! Consultation via Instagram is free of charge. Let us help you make informed decisions about your diamond jewelry!
